Shipping policy
# Shipping Policy
Thank you for shopping at *The Widow's Web*. Below you will find the terms and conditions that constitute our Shipping Policy for customers in the United Kingdom.
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## Processing Times
All orders are processed within *1 to 3 business days* (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
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## Shipping Rates & Estimated Delivery
We offer *FREE Shipping* on all orders delivered to the United Kingdom.
| Shipping Method | Estimated Delivery Time | Cost |
| :--- | :--- | :--- |
| Standard Tracked Shipping | *5 to 11 business days* | *FREE* |
Note: Delivery times are estimates and start from the dispatch date, not the order date. Delays can occasionally occur due to customs processing or courier high volumes.
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## Order Tracking
Once your order has shipped, you will receive an email notification from us containing a tracking number you can use to check its status. Please allow 24 to 48 hours for the tracking information to become active.
If you haven’t received your order within *15 business days* of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.
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## Customs, Duties, and Taxes
All prices on our store include standard VAT where applicable. For UK orders, there are no hidden customs charges or extra fees upon delivery.
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## Incorrect Shipping Details
Please ensure that your delivery address is entered correctly at checkout. We are not responsible for orders shipped to an incorrect address provided by the buyer. If you notice an error in your details, please contact us immediately so we can update it before dispatch.
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## Contact Us
If you have any questions about your shipment, feel free to reach out to us:
* *Email:* elvistoainga1993@gmail.com